Voice over IP – Should My Business Switch?

Erin Compton - Friday, November 21, 2014

The National Broadband Network (NBN) rollout is gathering pace and it won’t be too long before increased internet capability is available in your area. With increased capacity comes an increase in the number and quality of new services deliverable to your premises. The primary one is VoIP. Read more.

Are “1800” Numbers Still Relevant in the Internet Age?

Erin Compton - Friday, November 07, 2014

With so many free ways for your customers to contact you (email, web site, live chat, social media), is it really necessary to also offer them a toll-free phone number? Well, that depends. If the vast majority of your customers are local, the cost of a toll-free number may be hard to justify purely from a “toll-free” perspective. Read more.

Productivity Explosion: 5 Ways A Virtual Receptionist Will Improve Your Sales

Erin Compton - Monday, November 03, 2014

Ferocious competition is more prevalent than ever for most small businesses. To stay afloat, you have to maximise your operation’s efficiency in the most cost effective way possible. One of the most affordable ways to do this is with a virtual assistant. The most robust of these systems will offer you a variety of options. You can forward your main office phone line to the system so that all of your inbound calls are answered by a virtual receptionist. Read more.